iHeart account Julia bosley to at yahoo.com on Facebook I cannot login I do not know my...

GetHuman2618203's Recover Disabled Account issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2618203's own words
iHeart account Julia bosley to at yahoo.com on Facebook I cannot login I do not know my password I forgot it and I have tried everything I can to get log into it and I can't get into it I even went to cricket and they tried to help me I don't know what else to do I really need to get into my Facebook account Julia bosley * at yahoo.com the code that you guys send me is that a number that I no longer have that is ***-***-**** I haven't had it for a few years so I cannot get the code when you send me one so I had to open up another Facebook but it's not good to me because I have a Facebook business page that is on Julia bosley to and I need to get into that one because most of my customers is in that one please help me
GetHuman2618203 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Disabled Account issue
Reported by GetHuman2618203
Mar 28th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 408210 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2618203 started working on this issue
Mar 28th 6:21pm
GetHuman2618203 indicated the issue is not fixed yet.
Mar 31st 6:48pm
GetHuman2618203 indicated the issue is not fixed yet.
Mar 31st 6:52pm