I was apparently hacked, and changed my password, but can't remember it. You will send...

GetHuman2618090's Recover Account issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2618090's own words
I was apparently hacked, and changed my password, but can't remember it. You will send me a code to repair it but I haven't had those email accounts in years. I can't access through my app on my phone, but because I never signed out on the website, I can still access it, but receive no notifications and it's really difficult to use. I just want my app to work again. If you could send the code to my current email, or cell phone I would SO appreciate it. I've been trying to repair this for several weeks. I don't want to set up a new acct because my mother died last year and ALL of my memories (** years worth) with her are stored there with my contacts and photos. Please help me! Thank you so much! Cell is ***-***-**** and I posted my email.
GetHuman2618090 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman2618090
Mar 28th, 2019 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 408187 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2618090 started working on this issue
Mar 28th 6:03pm
GetHuman2618090 indicated the issue is not fixed yet.
Apr 2nd 2:50pm
GetHuman2618090 indicated the issue is not fixed yet.
Apr 2nd 2:51pm
GetHuman2618090 indicated the issue is not fixed yet.
Apr 2nd 3:02pm
GetHuman2618090 indicated the issue is not fixed yet.
Apr 2nd 3:02pm
GetHuman2618090 indicated the issue is not fixed yet.
Apr 2nd 9:07pm