Recently while trying to open my Facebook on my cell phone I received a security check...

GetHuman-hi_yfm's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman-hi_yfm's own words
Recently while trying to open my Facebook on my cell phone I received a security check prompt. I followed the steps it sent me a code I enter the code it should Facebook then it went back to the security check page. I again had it sent to me and it was the same security number as before and when I entered it it told me it was invalid. This is affecting my home computer and my cell phone Facebook messenger and Facebook. I have contacted Facebook about this several times at one time I received an email telling me to follow the link and click the button and it would unlock it I did so and I'm still having a problem it didn't fix anything. I tried to follow the instructions to have a friend help me open it and several friends have told me they cannot even find me on Facebook at this time. I also have a page for my ordained minister business and it is missing as well. I am unsure if I was hacked or what the problem is, but I need it resolved as soon as possible.
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Customer service issue
Reported by GetHuman-hi_yfm
Mar 28th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 408096 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hi_yfm started working on this issue
Mar 28th 4:44pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Mar 29th 5:26pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Mar 29th 5:28pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Mar 29th 5:30pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Mar 29th 5:31pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Mar 29th 5:31pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Mar 29th 5:32pm
GetHuman-hi_yfm indicated the issue is not fixed yet.
Apr 2nd 6:07pm