My password was changed. I did not change it.I would really like to have my Facebook ba...
GetHuman2616059's Recover Hacked Account issue with Facebook from March 2019
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Help with my Facebook issue
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GetHuman2616059's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2616059 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2616059 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2616059 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2616059's own words
My password was changed. I did not change it.I would really like to have my Facebook back, I have my job and other things connected to my profile, but I truly need, I am not trying to make a new Facebook page I've had my Facebook page for a very long time, I would really like to get back into it. I've tried recovering it, it's my email and my phone number and never received anything back. Can you please send me something so I can reset my password, thank you would very much appreciate it, it would be such a blessing, and I would be very grateful if you can truly help me my email is connected to my Instagram, my Snapchat, my email for my Facebook is *****@***.com but I gave you my other email to reach me on please if you can help, please or you can call me at ***-***-**** my name is Melissa Sickles thank you
GetHuman2616059 did not yet indicate what Facebook should do to make this right.
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