My password was changed. I did not change it.I would really like to have my Facebook ba...

GetHuman2616059's Recover Hacked Account issue with Facebook from March 2019

6 views | 407840 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman2616059's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2616059's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2616059 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2616059 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2616059 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2616059's own words
My password was changed. I did not change it.I would really like to have my Facebook back, I have my job and other things connected to my profile, but I truly need, I am not trying to make a new Facebook page I've had my Facebook page for a very long time, I would really like to get back into it. I've tried recovering it, it's my email and my phone number and never received anything back. Can you please send me something so I can reset my password, thank you would very much appreciate it, it would be such a blessing, and I would be very grateful if you can truly help me my email is connected to my Instagram, my Snapchat, my email for my Facebook is *****@***.com but I gave you my other email to reach me on please if you can help, please or you can call me at ***-***-**** my name is Melissa Sickles thank you

GetHuman2616059 did not yet indicate what Facebook should do to make this right.

How GetHuman2616059 fixed the problem

We are waiting for GetHuman2616059 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2616059 fixes it.
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman2616059
Mar 28th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 407840 others
0 customers following this

Timeline

GetHuman2616059 started working on this issue
Mar 28th, 2019 1:18pm