My password was changed. I did not change it.I would really like to have my Facebook ba...

GetHuman2616059's Recover Hacked Account issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2616059's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2616059 will want to follow the link below to head to their help center. We will check on GetHuman2616059 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2616059 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2616059's own words
My password was changed. I did not change it.I would really like to have my Facebook back, I have my job and other things connected to my profile, but I truly need, I am not trying to make a new Facebook page I've had my Facebook page for a very long time, I would really like to get back into it. I've tried recovering it, it's my email and my phone number and never received anything back. Can you please send me something so I can reset my password, thank you would very much appreciate it, it would be such a blessing, and I would be very grateful if you can truly help me my email is connected to my Instagram, my Snapchat, my email for my Facebook is *****@***.com but I gave you my other email to reach me on please if you can help, please or you can call me at ***-***-**** my name is Melissa Sickles thank you
GetHuman2616059 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman2616059
Mar 28th, 2019 - 21d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 407840 others
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Timeline
GetHuman2616059 started working on this issue
Mar 28th 1:18pm