Cant access fb account associated with a business page

GetHuman-rand_dow's Can't Access Business Page issue with Facebook from March 2019

16 views | 407741 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rand_dow will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rand_dow can let us know if they help or not.
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Top Tip from another customer
Only Admins are allowed to manage a business page. If you know there person that is the current Admin, you will need to request permission from them to become an Admin. If you previously were the Admin of the page and you no longer have access to the page, on the top of your Personal Facebook page, click the ?, then at the bottom click "Report a Problem" and let them know about the issue.
The issue in GetHuman-rand_dow's own words
Hello Facebook help,*I'm contacting you regarding my brother Jood Dowais, he has a page on Facebook with **K members and his account that is associated with the page was shut down! And he can't access his page and he is afraid to lose it. He tried to make a new account while the previous account is being reviewed but he couldn't set it up.*His page link is https:**www.facebook.com*jooddowais* and his old account which he used to manage the page from is linked to his gmail *****@***.com.*His new account who he was trying to set up is linked with his number **** * **** *****Please help us get his accounts back so he can have access to his page. It is so important for him.*Thank you for your cooperation. *Regards,*Rand Dowais

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Facebook

Facebook page
Can't Access Business Page issue
Reported by GetHuman-rand_dow
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 407741 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-rand_dow started working on this issue
Mar 28th, 2019 11:36am
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:43pm
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:48pm
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:50pm
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:53pm
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:55pm
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:55pm
GetHuman-rand_dow indicated the issue is not fixed yet.
Mar 31st, 2019 12:55pm