my mums account has been cloaned i need help to fix the issue i dont know how to fix it...
GetHuman2615502's Recover Hacked Account issue with Facebook from March 2019
Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2615502's own words
my mums account has been cloaned i need help to fix the issue i dont know how to fix it so i dont have a y suggested fixes
GetHuman2615502 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2615502 fixed the problem
we reset mums password and she changed her setting ot friends only. plus i told her not to like and share chain mail or the ones with images and asking to say amen and share. those posts are most commonly used for hackers to get into your account
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.