Upon regaining access to an old account, Facebook is asking me to do a "security check...

GetHuman-haasbroe's Recover Disabled Account issue with Facebook from March 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-haasbroe's own words
Upon regaining access to an old account, Facebook is asking me to do a "security check". It gives only one option which is to send a SMS to an cell number I no longer controll. That number is *** *** *** **** but I no longer live in South Africa and do not have this number anymore. - No other options to complete the security check is given. I was able to regain the password at the email address below. The username is BernardHaasbroek* or probably *****@***.com - but I no longer control the "skewbald.biz" domain either so I cannot receive emails there. If they allow me any other security check like the recognize faces I'd be happy to do that. I have not used Facebook for over * years but a resource I'd like to subscribe to is using it exclusively so without access to my account I cannot follow this resource.**Thank you.

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Recover Disabled Account issue
Reported by GetHuman-haasbroe
Mar 28th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 407576 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-haasbroe started working on this issue
Mar 28th, 2019 8:02am

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