Upon regaining access to an old account, Facebook is asking me to do a "security check...
GetHuman-haasbroe's Recover Disabled Account issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman-haasbroe's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haasbroe will want to follow the link below to head to their help center. We will check on GetHuman-haasbroe later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-haasbroe's own words
Upon regaining access to an old account, Facebook is asking me to do a "security check". It gives only one option which is to send a SMS to an cell number I no longer controll. That number is *** *** *** **** but I no longer live in South Africa and do not have this number anymore. - No other options to complete the security check is given. I was able to regain the password at the email address below. The username is BernardHaasbroek* or probably *****@***.com - but I no longer control the "skewbald.biz" domain either so I cannot receive emails there. If they allow me any other security check like the recognize faces I'd be happy to do that. I have not used Facebook for over * years but a resource I'd like to subscribe to is using it exclusively so without access to my account I cannot follow this resource.**Thank you.
GetHuman-haasbroe did not yet indicate what Facebook should do to make this right.
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