My account is called Tent city and my email is *****@***.com. This was set up to suppor...

GetHuman2614972's Recover Disabled Account issue with Facebook from March 2019

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GetHuman2614972's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2614972 will want to follow the link below to head to their help center. We will check on GetHuman2614972 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2614972 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2614972's own words
My account is called Tent city and my email is *****@***.com. This was set up to support a group campaigning against an academy. I have continued to use this. Facebook asked for my name and I put tent city. They then asked for proof of who I was. I have sent a copy of my passport and my driving licence but my account is not accessible * days later. My name is Jean Roberts. Please help me access my account.
GetHuman2614972 did not yet indicate what Facebook should do to make this right.
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Recover Disabled Account issue
Reported by GetHuman2614972
Mar 28th, 2019 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 407539 others
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GetHuman2614972 started working on this issue
Mar 28th 7:20am