I broke my phone that I used Facebook on and now I can't log in anywhere or even get ac...

GetHuman2614966's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2614966's own words
I broke my phone that I used Facebook on and now I can't log in anywhere or even get access to my Facebook because of two factor authentication because I need a code off my broken phone. Is there anyway I can access it please? I've never made a new Facebook I've always had that one and I can't even contact Facebook which is annoying because their help centre doesn't help at all. All it keeps getting me to do is change my password but that doesn't solve the problems. Thanks
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Customer service issue
Reported by GetHuman2614966
Mar 28th, 2019 - 24d ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 407537 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2614966 started working on this issue
Mar 28th 7:18am
GetHuman2614966 indicated the issue is not fixed yet.
Mar 28th 7:19am