Our account was disabled. We were attempting to set up an account specifically for our...

GetHuman2614467's Recover Disabled Account issue with Facebook from March 2019

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GetHuman2614467's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2614467 will want to follow the link below to head to their help center. We will check on GetHuman2614467 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2614467 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2614467's own words
Our account was disabled. We were attempting to set up an account specifically for our business and it was done wrong by mistake. The company is Guthrie Manufacturing using our company email address. I have sent multiple claim forms off and each time have been told, someone will be in touch! This has been over * weeks now and still nothing. *I would like to have my account reactivated so we can correctly set this up and not incur any more issues. *Melissa
GetHuman2614467 did not yet indicate what Facebook should do to make this right.
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Recover Disabled Account issue
Reported by GetHuman2614467
Mar 28th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 407364 others
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GetHuman2614467 started working on this issue
Mar 28th 3:53am