Hello, good afternoon. My facebook has been hacked by vietnamese a couple days ago. He...

GetHuman-baoer's Recover Hacked Account issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman-baoer's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-baoer will want to follow the link below to head to their help center. We will check on GetHuman-baoer later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-baoer may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-baoer's own words
Hello, good afternoon. My facebook has been hacked by vietnamese a couple days ago. He has even changed my informations stating that I was living in Vietname, which is obviously not true. And my name has been changed as well to a vietnam name. I hope you can help to recover my facebook as soon as possible as I have many important things in my facebook and some privacy informations in my private family group. PLEASE SEND HELP!!!! And I have also forgotten my email password, that was years ago and I didn't even use it to send any emails to anyone else, and so my request was rejected due to not enough informations.
GetHuman-baoer did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman-baoer
Mar 28th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 297 others
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GetHuman-baoer started working on this issue
Mar 28th 3:53am