I’ve been trying to retrieve my original facebook account (July ****) that disappeared...

GetHuman2613984's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2613984's own words
I’ve been trying to retrieve my original facebook account (July ****) that disappeared off my iphone last week but is still on my home computor! When I tried putting in my regular cover and profile pictures thinking it would bring back my account but instead started me on a brand new account!!!??? I would like to get my original account back (July ****) as I’ve got my business page there and all my friends and contacts on messenger! Hope to get my facebook account (****) back on this iphone!! thanks in advance
GetHuman2613984 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2613984 fixed the problem
We are waiting for GetHuman2613984 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman2613984
Mar 28th, 2019 - 22d ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 229 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2613984 started working on this issue
Mar 28th 3:13am
GetHuman2613984 indicated the issue is not fixed yet.
Mar 31st 11:49pm