I’ve been trying to retrieve my original facebook account (July ****) that disappeared...

GetHuman2613984's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2613984's own words
I’ve been trying to retrieve my original facebook account (July ****) that disappeared off my iphone last week but is still on my home computor! When I tried putting in my regular cover and profile pictures thinking it would bring back my account but instead started me on a brand new account!!!??? I would like to get my original account back (July ****) as I’ve got my business page there and all my friends and contacts on messenger! Hope to get my facebook account (****) back on this iphone!! thanks in advance
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Facebook

Customer service issue
Reported by GetHuman2613984
Mar 28th, 2019 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 229 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2613984 started working on this issue
Mar 28th 3:13am
GetHuman2613984 indicated the issue is not fixed yet.
Mar 31st 11:49pm