I can't access my Business account. Dear facebook, I use a cell phone number to log in...
GetHuman2613638's Can't Access Business Page issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2613638's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2613638 will want to follow the link below to head to their help center. We will check on GetHuman2613638 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2613638 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
Only Admins are allowed to manage a business page. If you know there person that is the current Admin, you will need to request permission from them to become an Admin. If you previously were the Admin of the page and you no longer have access to the page, on the top of your Personal Facebook page, click the ?, then at the bottom click "Report a Problem" and let them know about the issue.
The issue in GetHuman2613638's own words
I can't access my Business account. Dear facebook, I use a cell phone number to log in to my facebook account, but I do not have an email associated with my account that I forgot my password to. I was receiving text messages to be able to change my password if I forgot it, but I accidentally disabled the SMS settings on my facebook page to not receive notifications on that phone number not knowing at the time that I would not get a text to change my password by verifying my account by text message, so right after I logged out, I forgot my password and was unable to have the SMS system verify my account phone number because the SMS setting to receive an authorization text message was disabled, because like I mentioned, I accidentally disabled it before I logged out of my account. Then, facebook required a Security check, and I have an issue with that that I need to explain. I would like to discuss this matter privately with a facebook account specialist for security reasons. Please email me regarding this matter.
GetHuman2613638 did not yet indicate what Facebook should do to make this right.
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