I got a new phone try to log into my Facebook ended up changing my password because I f...

GetHuman2613488's customer service issue with Facebook from March 2019

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I got a new phone try to log into my Facebook ended up changing my password because I forgot my password and told me it was sending me a code generator after I changed my Facebook password I have not received my code generator code through a text message I contacted my cell phone provider they said I'm receiving text messages just some reason I'm not receiving the text message from the code generatorvnot sure how else I can try to get my code generator code. I have been trying for over **hrs to get into my Facebook account an can't b.c I'm not receiving my text with my code generator.
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Facebook

Customer service issue
Reported by GetHuman2613488
Mar 28th, 2019 - 25d ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 187 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2613488 started working on this issue
Mar 28th 2:36am
GetHuman2613488 confirmed the issue is fixed. Hooray!
Mar 31st 3:50am