My facebook account started by asking for me to confirm my identity, (remind you that t...

GetHuman2611224's Recover Disabled Account issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2611224's own words
My facebook account started by asking for me to confirm my identity, (remind you that this email *****@***.com is ** years old and i had changed my password on facebook, so i dont know my emails old password) once i tried to recover my account, they was sending a * digit code to the *****@***.com email, and i couldnt remember the password, so i tried to answer there questions, but i never used email for anything other than facebook, so the answers i had to answer couldnt be answered correct, so i got a deniel through my gmail.com saying they couldnt gain me access, so i created another facebook account through *****@***.com and the same thing happen to it, so i need to see what i need to do to recover my original facebook account, this account has all my memories,pictures,videos from my sons birth to all his birthdays and many many more priceless documents of mine.... Please help me gain access to my original facebook account?
GetHuman2611224 did not yet indicate what Facebook should do to make this right.
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Recover Disabled Account issue
Reported by GetHuman2611224
Mar 28th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 639 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2611224 started working on this issue
Mar 28th 12:12am
GetHuman2611224 indicated the issue is not fixed yet.
Mar 31st 1:58am
GetHuman2611224 indicated the issue is not fixed yet.
Mar 31st 1:59am
GetHuman2611224 indicated the issue is not fixed yet.
Mar 31st 2:00am
GetHuman2611224 indicated the issue is not fixed yet.
Mar 31st 2:02am
GetHuman2611224 indicated the issue is not fixed yet.
Apr 8th 12:05pm
GetHuman2611224 indicated the issue is not fixed yet.
Apr 8th 3:01pm
GetHuman2611224 indicated the issue is not fixed yet.
Apr 8th 3:33pm