I cannot log into my facebook account, it says that my password is wrong (which I have...

GetHuman2610867's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2610867's next move: go to the Facebook help center.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2610867's own words
I cannot log into my facebook account, it says that my password is wrong (which I have not changed). I am still able to use my messenger, but cannot access facebook otherwise. Because I do not have access to the phone number or email address that my account was under, I used the help to send information to a different address and had to upload pictures of my ID. I have not received anything and it has been over a week, I would like to be able to use my facebook again.
GetHuman2610867 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2610867
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 458 others
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GetHuman2610867 started working on this issue
Mar 27th 11:48pm