I cannot log into my facebook account, it says that my password is wrong (which I have...
GetHuman2610867's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2610867's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2610867 will want to follow the link below to head to their help center. We will check on GetHuman2610867 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2610867 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2610867's own words
I cannot log into my facebook account, it says that my password is wrong (which I have not changed). I am still able to use my messenger, but cannot access facebook otherwise. Because I do not have access to the phone number or email address that my account was under, I used the help to send information to a different address and had to upload pictures of my ID. I have not received anything and it has been over a week, I would like to be able to use my facebook again.
GetHuman2610867 did not yet indicate what Facebook should do to make this right.
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How GetHuman2610867 fixed the problem
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