I bought the iPhone *s. I used the Verizon transfer content app to transfer my informat...
GetHuman-scport_'s Recover Disabled Account issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman-scport_'s odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-scport_ got the right customer help using our suggestion.
Before contacting them, items GetHuman-scport_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-scport_'s own words
I bought the iPhone *s. I used the Verizon transfer content app to transfer my information from my android phone to my iPhone. When I attempted to open my Facebook account I was led into opening a second account. In trying to get things straight my actual account as well as the mistaken account were disabled because I had * accounts. I use my Facebook page to keep in touch with my family abroad. What can I do to rectify my delima?
GetHuman-scport_ did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-scport_ fixed the problem
We are waiting for GetHuman-scport_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster: