I bought the iPhone *s. I used the Verizon transfer content app to transfer my informat...

GetHuman-scport_'s Recover Disabled Account issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-scport_'s own words
I bought the iPhone *s. I used the Verizon transfer content app to transfer my information from my android phone to my iPhone. When I attempted to open my Facebook account I was led into opening a second account. In trying to get things straight my actual account as well as the mistaken account were disabled because I had * accounts. I use my Facebook page to keep in touch with my family abroad. What can I do to rectify my delima?
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Facebook

Recover Disabled Account issue
Reported by GetHuman-scport_
Mar 27th, 2019 - 25d ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 688 others
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GetHuman-scport_ started working on this issue
Mar 27th 11:43pm