I posted a link critical of Trump and sarcastically used the phrase "seig heil" in my c...

GetHuman-mattrous's customer service issue with Facebook from March 2019

1 view
 | 
432 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-mattrous's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mattrous's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mattrous will want to follow the link below to head to their help center. We will check on GetHuman-mattrous later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mattrous may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mattrous's own words
I posted a link critical of Trump and sarcastically used the phrase "seig heil" in my comment. Apparently the new Facebook anti-hate-speech policy interpreted this as me being an ACTUAL neo-****, not someone who was MOCKING people I believe to be fascists. I've been banned twice for this issue -- once for one day, once for three days -- and I want to make sure it doesn't happen again. I don't suppose it's possible to build irony resistance into the algorithm, huh? I'm a leftist, for pete's sake.
GetHuman-mattrous did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mattrous fixed the problem
We are waiting for GetHuman-mattrous to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mattrous fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mattrous
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 432 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mattrous started working on this issue
Mar 27th 9:30pm