My Instagram account locked me out with a suspicious attempt after I tried to login to...

GetHuman-ajkkoo's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman-ajkkoo's own words
My Instagram account locked me out with a suspicious attempt after I tried to login to my *.**.** instagram account on my chromebook yesterday. It wants me to put in a code but I am not recieving it because i signed up with a fake email a long time ago. I tried to reach out to instagram * times an gethuman * times and NO one has replied. I'm getting very upset because i've tried pretty much every option and i do NOT want to have to make a new account PLEASE email me back ASAP! so I can get this problem fixed....
GetHuman-ajkkoo did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-ajkkoo
Mar 27th, 2019 - 23d ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 247 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ajkkoo started working on this issue
Mar 27th 8:59pm
GetHuman-ajkkoo indicated the issue is not fixed yet.
Apr 6th 9:14pm