Hello, I am the Director of Marketing for Irreverent Warriors. Recently, our public we...
GetHuman2607336's customer service issue with Facebook from March 2019
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Help with my Facebook issue
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GetHuman2607336's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2607336 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2607336 can let us know if they help or not.
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The issue in GetHuman2607336's own words
Hello, I am the Director of Marketing for Irreverent Warriors. Recently, our public website (www.irreverentwarriors.com) was hacked. As such, bots were applied to the site which essentially caused spam to be generated in addition to unsavory redirects when the link was used. Facebook, blacklisted our website, so now anytime a link is used or the words Irreverent Warriors are used in conjunction with one another, FB auto deletes posts, etc. **Our organization is a veteran based ***c*, with the mission to end veteran suicide. We do this through humor, but in no way intend to disrupt or spew hate (which is what the hack essentially caused). **I need help restoring the website via FB and any associated posts with our organization. Overall though, we have submitted tickets, emails, and other contact methods for a straight week with no return. We need help, as several fundraising efforts have been stifled.
GetHuman2607336 did not yet indicate what Facebook should do to make this right.
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