Hello, I am the Director of Marketing for Irreverent Warriors. Recently, our public we...

GetHuman2607336's customer service issue with Facebook from March 2019

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The issue in GetHuman2607336's own words
Hello, I am the Director of Marketing for Irreverent Warriors. Recently, our public website (www.irreverentwarriors.com) was hacked. As such, bots were applied to the site which essentially caused spam to be generated in addition to unsavory redirects when the link was used. Facebook, blacklisted our website, so now anytime a link is used or the words Irreverent Warriors are used in conjunction with one another, FB auto deletes posts, etc. **Our organization is a veteran based ***c*, with the mission to end veteran suicide. We do this through humor, but in no way intend to disrupt or spew hate (which is what the hack essentially caused). **I need help restoring the website via FB and any associated posts with our organization. Overall though, we have submitted tickets, emails, and other contact methods for a straight week with no return. We need help, as several fundraising efforts have been stifled.

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Facebook

Customer service issue
Reported by GetHuman2607336
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 637 others
0 customers following this

Timeline

GetHuman2607336 started working on this issue
Mar 27th, 2019 8:45pm