Hi. I lost my mobile phone and lose access to my email registered with the fb account...

GetHuman-maynadhi's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman-maynadhi's own words
Hi. I lost my mobile phone and lose access to my email registered with the fb account. My account need two factor authentication to log in. I can't log in as I forgot my email password that is linked to my fb. I remember my fb password but cannot log in without the two factor. My fb profile name is May Nadhirah. I need to contact my family and friends thru fb urgently as I do not have my phone. please help me asap
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Customer service issue
Reported by GetHuman-maynadhi
Mar 27th, 2019 - 23d ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 406045 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-maynadhi started working on this issue
Mar 27th 6:51pm
GetHuman-maynadhi indicated the issue is not fixed yet.
Mar 30th 8:00pm