My business has had to cease operation due to inability of being able to login until verified.

GetHuman-mateolin's Report a Problem issue with Facebook from March 2019

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The issue in GetHuman-mateolin's own words
Create an ad campaign with the assistance of my business partner. We were logged in at the same time working on two different steps. ... Hi there, my business account is requiring verification to allow me access back into my business page. I submitted my photo but am trying to get an approximate as to how long it will take and have it approved as soon as possible. Can you please advise as soon as possible it is very vital to my business. Thank you. The name of the account holder is Ryan Prero, email is *****@***.com. phone number **********
My business relies on Facebook ads manager. It can not run without is as this is how I create and manage my Instagram and Facebook ads. I have clients waiting for me to begin today and I am not able to get in and fulfill my obligations.
I would very much appreciate approving the photo I submitted and unlocking my account so I may continue.
I just became a customer of Facebook for my business though I have had a personal account for many years. I created a separate business account for themarketing aspect of my business because many of my partners will need access to run the ads for many of my clients.
I have tried getting in touch with customer support but it does not seem Facebook has any customer support. I attempted creating separate new campaigns from scratch but it will not work as the Instagram accounts are already tied to the business Facebook. I am truly stuck and can not do anything.
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Facebook

Facebook Ads Manager
Report a Problem issue
Reported by GetHuman-mateolin
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 405994 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mateolin started working on this issue
Mar 27th, 2019 6:08pm