I have been trying for one week to log back into my account but I have not received a t...

GetHuman2605530's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2605530's own words
I have been trying for one week to log back into my account but I have not received a text verification code. I have sent my ID photos numerous times but I have not received any feed back. I receive emails to change my password but no text message verifications.**I would just like to gain access to my Facebook account again. I’m not sure if maybe someone my phone number was disconnected from my account?
GetHuman2605530 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2605530
Mar 27th, 2019 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 405990 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2605530 started working on this issue
Mar 27th 6:07pm
GetHuman2605530 indicated the issue is not fixed yet.
Mar 30th 6:45pm