Account Name: Jordan Capps*Account Email: *****@***.com**To whom it may concern, **I’m...
GetHuman2605486's Recover Disabled Account issue with Facebook from March 2019
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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Before contacting them, items GetHuman2605486 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2605486's own words
Account Name: Jordan Capps*Account Email: *****@***.com**To whom it may concern, **I’m Jordan Beeney, the holder of the contested Facebook account* due to issues relating to parental domestic abuse, I went by a different name on social media and in the public sphere under the advisement of the UK government’s social services at the time (hence why my email has ‘eberhart’ in it, as this was one of my other names). This led to my account being wrongfully deleted around * years ago and I’ve had difficulty reaching anyone at your company* the account contains quite a significant amount of personal bookmarking and networking I’ve struggled without. I am going to university soon and am able to use my legal name again, so I was hoping to have my account un-archived and recovered. I did try submitting evidence when I was first under scrutiny but there was mix-up of evidence and my legal HM Revenue & Customs letters were not considered enough to justify a re-opening of my account. If I could hear back from someone, I would be very grateful. **Many Thanks, **Jordan
GetHuman2605486 did not yet indicate what Facebook should do to make this right.
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