My facebook account on my desktop has been suspended because supposedly somebody has tr...

GetHuman-bellanda's Recover Disabled Account issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-bellanda's own words
My facebook account on my desktop has been suspended because supposedly somebody has tried using it. In spite of my sending Facebook a copy of my driver's license and a copy of my passport, I get responses that that it's not readable. I think you need to have a human do the reading rather than your A.I. which clearly is not up to the job. I am ready to send you copies of the two documents mentioned above.
GetHuman-bellanda did not yet indicate what Facebook should do to make this right.
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Recover Disabled Account issue
Reported by GetHuman-bellanda
Mar 27th, 2019 - 24d ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 405866 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bellanda started working on this issue
Mar 27th 4:31pm
GetHuman-bellanda indicated the issue is not fixed yet.
Mar 31st 6:45pm