My mother Carol Bleecker has been hacked. I tried to report it through my Facebook but...

GetHuman2604300's customer service issue with Facebook from March 2019

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The issue in GetHuman2604300's own words
My mother Carol Bleecker has been hacked. I tried to report it through my Facebook but it ended upnreporting her. She has done nothing. But someone is contacting all her friends under her name trying to scam people with some kinda federal grant ****. You need to fix your **** on Facebook and make it easier to report stuff because the info you all have is confusing and you never get anywhere except more this may help ****. Seriously smartest people work in your company yet you get hacked more then any other program I can think of or Mayne y'all just bored I don't know either way my mother is ** tears old can barley work her computer all she does is what recipes and play games. Please help her resolve this.
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Customer service issue
Reported by GetHuman2604300
Mar 27th, 2019 - 24d ago
I have an issue with Facebook too
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GetHuman2604300 started working on this issue
Mar 27th 3:32pm