Hi Facebook Team*My Facebook account was hacked over a week ago **The hacker changed t...

GetHuman2587611's Recover Hacked Account issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2587611's own words
Recover or totally remove the hacked Facebook account ... Hi Facebook Team*My Facebook account was hacked over a week ago **The hacker changed the user name from Irene Magdi to *** ***** *** *** ******The hacker changed the profile photo and date of birth , and added *** new friends whom I don't know**I have no access at all on this Facebook page and my email address linked to the account.**I need this account to be deleted ASAP or I need it to be totally deleted from Facebook**Thanks
Nothing done
I want the recover the hacked page or permanently remove it .
* years ago
I have tried to report the page through few friends and I tried emailing Facebook customer service
I have an issue with Facebook too
How GetHuman2587611 fixed the problem
We are waiting for GetHuman2587611 to fix the problem and share the solution with the rest of us customers.
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Recover Hacked Account issue
Reported by GetHuman2587611
Mar 27th, 2019 - 25d ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 405699 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2587611 started working on this issue
Mar 27th 2:42pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:11pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:15pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:17pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:18pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:18pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:26pm
GetHuman2587611 indicated the issue is not fixed yet.
Mar 30th 9:27pm