My husband has a Facebook account and recently bought a new phone through Straight Talk...

GetHuman-leeperta's Report a Problem issue with Facebook from March 2019

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The issue in GetHuman-leeperta's own words
My husband has a Facebook account and recently bought a new phone through Straight Talk and when he put in his email and password it popped up his profile pic and asked if that was him and he pressed the yes reply icon it went to Facebook with a whole different profile of someone and so he tried deleting that profile and it never deleted it and now his phone has this as his Facebook page and need to know why and how to recover his account and get totally rid of this other persons account!
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Report a Problem issue
Reported by GetHuman-leeperta
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
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GetHuman-leeperta started working on this issue
Mar 27th 2:29pm