yesterday someone made a fake account of my mother which passed away and was using it t...
GetHuman2603170's Recover Disabled Account issue with Facebook from March 2019
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2603170's own words
yesterday someone made a fake account of my mother which passed away and was using it to get money. I asked everyone to help me report that facebook page. I even messaged that person and asked them to take the profile down and explained why and they told me I had to send them money to have it took down. I got up this morning and facebook has took down my mothers page, which I had changed into a remembering page. I don't know if people accidently reported the wrong page or what happened but I really need that other facebook page took down and have my mothers account put back up. please help.
GetHuman2603170 did not yet indicate what Facebook should do to make this right.
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