yesterday someone made a fake account of my mother which passed away and was using it t...

GetHuman2603170's Recover Disabled Account issue with Facebook from March 2019

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If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2603170's own words
yesterday someone made a fake account of my mother which passed away and was using it to get money. I asked everyone to help me report that facebook page. I even messaged that person and asked them to take the profile down and explained why and they told me I had to send them money to have it took down. I got up this morning and facebook has took down my mothers page, which I had changed into a remembering page. I don't know if people accidently reported the wrong page or what happened but I really need that other facebook page took down and have my mothers account put back up. please help.
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Facebook

Recover Disabled Account issue
Reported by GetHuman2603170
Mar 27th, 2019 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2603170 started working on this issue
Mar 27th 12:30pm