My Facebook account. I had app called memories where all my pictures from my mobile ph...

GetHuman-austejar's Hacked or Disabled Accounts issue with Facebook from March 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-austejar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-austejar can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-austejar's own words
My Facebook account. I had app called memories where all my pictures from my mobile phone automatically goes to this app in case I would loose my phone or etc, just to have my pictures safe. And on **th of February I was on my Facebook and Facebook send me a notification that memories app will be no longer available, so that i have to transfer all those pictures into my Facebook account, so i did it. As it was evening time on friday, i went to bed and next morning my Facebook account has been disabled, that im not eligible to use Facebook. I was shocked didn't know what's heppened, and why is that.... had this profile for more than ** years... all my pictures is in there.. can you help me to get it back please... **My Facebook account name: Aiste Sta

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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-austejar
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 405281 others
0 customers following this

Timeline

GetHuman-austejar started working on this issue
Mar 27th, 2019 9:57am

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