Good morning.**I’d like to know how i can recover my facebook account. * days ago i tri...

GetHuman-deardena's Hacked or Disabled Accounts issue with Facebook from March 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-deardena will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-deardena can let us know if they help or not.
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Before contacting them, items GetHuman-deardena may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-deardena's own words
Good morning.**I’d like to know how i can recover my facebook account. * days ago i tried to access my account and was unsuccessful. It stated that someone logged into my account from another device. I didn’t log into my account from any other device so i assumed it was hacked. This didn’t worry me , because i knew I’d still be able to access my account eventually. **Yesterday i tried again. I changed my passwords and answered all the questions to prove it’s me and even sent a photo of myself to confirm. **When i searched my profile from another device I couldn’t find it anywhere. As if someone deleted my whole account. When i go into my facebook app it says “You can’t use facebook at the moment” which appeared after i sent my photo and still no changes from yesterday. **Today I’m asking if anyone can help or assist in any way to get my account back ? Thank you in advance. Alischia Dearden

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Hacked or Disabled Accounts issue
Reported by GetHuman-deardena
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 405243 others
0 customers following this


GetHuman-deardena started working on this issue
Mar 27th, 2019 9:25am

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