I bought merchandise after seeing an add on Facebook. Not only have I not received ever...

GetHuman2602088's Report a Problem issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2602088's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2602088 will want to follow the link below to head to their help center. We will check on GetHuman2602088 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2602088's own words
I bought merchandise after seeing an add on Facebook. Not only have I not received everything I payed for and there’s no tracking for the rest of my order but I can’t find where I need to return the other items that weren’t what I expected either! This is costing me hundreds of dollars and thought it was a scam from the beginning but thought because it was on Facebook I’d give it a shot and hopefully it would be great and I could share the site with all my friends.... epic fail!!! I’m hoping you can help in making this right because I’m missing half my investment and the other half there’s no way of actually returning! Please help I would sincerely appreciate it!!!
GetHuman2602088 did not yet indicate what Facebook should do to make this right.
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Facebook

Report a Problem issue
Reported by GetHuman2602088
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 405000 others
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Timeline
GetHuman2602088 started working on this issue
Mar 27th 5:40am