A couple of days ago, I was notified by FB that someone from Utah was trying to get int...

GetHuman-kdglass's Report a Problem issue with Facebook from March 2019

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The issue in GetHuman-kdglass's own words
A couple of days ago, I was notified by FB that someone from Utah was trying to get into my account. I verified it was not me and created a new password. This morning I sent out several message reminders on FB messenger about coming to my next fashion show at Fashion MS Week. I then received a message to verify my Identity. I put in my phone number and then received a code back. I then continued to send messages and received another message to send a photo ID. I sent in a video and I have been unable to log in. It says that I sent in photo ID on March ** and it has to be verified for security reasons. The photo was sent early this morning around *am. How long does it usually take to verify? Is there anything else that I can do on my end to resolve the issue? Please help

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Facebook

Report a Problem issue
Reported by GetHuman-kdglass
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 404735 others
0 customers following this

Timeline

GetHuman-kdglass started working on this issue
Mar 27th, 2019 2:36am

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