Some is using my Facebook, changed my password, and I can't even access my Facebook pag...

GetHuman-laura_in's Recover Hacked Account issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-laura_in's own words
Some is using my Facebook, changed my password, and I can't even access my Facebook page. Deleted my friends list. Facebook alerted me back in January that someone was accessing my Facebook account from Vietnam. I have changed my password like FB said to do and have been having problems with it ever since and still can not log in. Could you please access this, fix and investigate this person and I want my Facebook account, profile and page permanently deleted so I can create a new Facebook account.* Thanks
GetHuman-laura_in did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman-laura_in
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 404733 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-laura_in started working on this issue
Mar 27th 2:35am
GetHuman-laura_in indicated the issue is not fixed yet.
Mar 30th 2:29pm