I can't use my facebook account since yesterday. A prompt asked me to confirm my identi...
GetHuman-dkellyca's Recover Account issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman-dkellyca's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dkellyca will want to follow the link below to head to their help center. We will check on GetHuman-dkellyca later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dkellyca may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-dkellyca's own words
I can't use my facebook account since yesterday. A prompt asked me to confirm my identity and asked me to send a photo, so, I did. Then afterwards, I can't access my facebook and messenger anymore. Everytime I tried to log in my account, it says "You can't use facebook right now. We are still reviewing the photo you've sent on ** March. Until then, you can't use facebook. " What does it mean? Until when? How long will it take? Is it just normal? What really happened? What have I done? Can I still recover my account? Help me. My facebook account is *****@***.com
GetHuman-dkellyca did not yet indicate what Facebook should do to make this right.
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