Last night I lost access to my account, there was this promo in Lazada where they wou...
GetHuman-larabian's Recover Account issue with Facebook from March 2019
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-larabian will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-larabian can let us know if they help or not.
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Before contacting them, items GetHuman-larabian may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-larabian's own words
Last night I lost access to my account, there was this promo in Lazada where they would sell you a P *,*** Romoss powerbank for P **, if you can get ** friends to "slash" it for you. So I used my FB account via messenger to send my FB friends this link. I was off clicking away to reach my ** friends goals, sending to anyone and everyone when I got a notification from FB saying they noticed and unusual activity in my account and they wanted to confirm it was me. So they sent me verification code that I needed to enter to makes sure my account was secured. I did as I was asked and FB had again notified that the code had been confirmed. And so I went and continued with my task, then after a few minutes later FB sent me another notification of an unusual activity in my account and this time they were asking me to upload a photo of myself for verification purposes, I again did what I was asked and no I can't access my FB account saying that they are still verifying the photo I had sent. It's taking forever and I need to access my FB and messenger account it's my main means of communication.
GetHuman-larabian did not yet indicate what Facebook should do to make this right.
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