I have a Facebook business page that I have been trying to change the name for months...

GetHuman2601069's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2601069's own words
I have a Facebook business page that I have been trying to change the name for months. It used to be a page for my landscaping business, however this past year I switched to the asphalt industry. I kept the same website and Facebook page just changed the content, address, etc. I can’t run any ads or make any posts with my business name still listed as “Final Approach Property Management Landscaping and Lawn Care” while my new business name is “TruSeal Asphalt Maintenance. I have put several requests in and nothing happened, very frustrating. I would like this changed as quickly as possible.
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Facebook

Customer service issue
Reported by GetHuman2601069
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 404529 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2601069 started working on this issue
Mar 27th 12:23am
GetHuman2601069 indicated the issue is not fixed yet.
Mar 30th 5:18pm