I was logged in with Facebook with my android. I recently broke that phone and start us...

GetHuman2600905's Recover Account issue with Facebook from March 2019

404476 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2600905's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2600905's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2600905 will want to follow the link below to head to their help center. We will check on GetHuman2600905 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2600905 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2600905's own words
I was logged in with Facebook with my android. I recently broke that phone and start using an iPhone. When I tried to recover my account or reset my password, the code wouldn’t send to the phone number that’s linked with my account . I’ve tried different ways to recover my password but nothing is working. I need assistance getting back into my account from a different device but the same phone number
GetHuman2600905 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2600905 fixed the problem
We are waiting for GetHuman2600905 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2600905 fixes it.
This email address isn't valid


Recover Account issue
Reported by GetHuman2600905
Mar 26th, 2019 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 404476 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2600905 started working on this issue
Mar 26th 11:48pm