I was on Facebook when a Facebook security interruption came up & asked for me to verif...

GetHuman-weston_k's Recover Account issue with Facebook from March 2019

3 views
 | 
404424 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-weston_k's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-weston_k's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-weston_k will want to follow the link below to head to their help center. We will check on GetHuman-weston_k later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-weston_k may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-weston_k's own words
I was on Facebook when a Facebook security interruption came up & asked for me to verify information. Nothing too revealing & didn't ask for any information(so I thought it was legit). It did ask for my picture & had me choose from my Facebook pictures. It said it would contact me & send me a code when they verified my picture. About * hours later I received a "clear" email with the code. I then went to Facebook but had to reset my password over & over & kept getting new codes. I also uninstalled Facebook (& reinstalled) & tried signing on with the new & the passwords. It never worked. Plus I never saw where to put the code!
GetHuman-weston_k did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-weston_k fixed the problem
We are waiting for GetHuman-weston_k to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-weston_k fixes it.
This email address isn't valid

Facebook

Recover Account issue
Reported by GetHuman-weston_k
Mar 26th, 2019 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 404424 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-weston_k started working on this issue
Mar 26th 11:11pm