Hello...I had an account with the name "Denise Olsen-Vigil" it was hacked. I tried to d...

GetHuman-denisemv's account deletion issue with Facebook from March 2019

404163 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-denisemv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-denisemv's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-denisemv will want to follow the link below to head to their help center. We will check on GetHuman-denisemv later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-denisemv may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
In the settings of your account there is a button to delete the account permanently.
The issue in GetHuman-denisemv's own words
Hello...I had an account with the name "Denise Olsen-Vigil" it was hacked. I tried to deactivate it. I thought I did. However, now the old account has my "new" name on it as "Denise M Olsen-Vigil" *My home PC shows the old name on it, with old photo.*My phone shows New name & photo as for current account,,Please Help, frustrated old lady!!!! :) Also, my S*****@***.com will get e-mails....Please send to *****@***.com
GetHuman-denisemv did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-denisemv fixed the problem
We are waiting for GetHuman-denisemv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-denisemv fixes it.
This email address isn't valid


account deletion issue
Reported by GetHuman-denisemv
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 404163 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-denisemv started working on this issue
Mar 26th 8:17pm