I was hacked on Facebook about * months, maybe * months ago & changed my password. The...

GetHuman-zuillkim's Recover Account issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-zuillkim's own words
I was hacked on Facebook about * months, maybe * months ago & changed my password. The other day I logged out of FaceThen, to do something on my phone & now, I DON'T REMEMBER my new password. Then, when I "TRY" to recover my account through different ways, I CAN'T!!!! Every time I go through all of the steps to solve the problem pass codes are getting sent to * old email addresses that I NO LONGER HAVE ACCESS TO. I have my phone number which is listed on my account & I have access to my phone but, there is NO way that gives me an option to get ANY PASS*SECURITY CODES sent to me through a text to my phone number or a new email account that I have tried as well....
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Facebook

Recover Account issue
Reported by GetHuman-zuillkim
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-zuillkim started working on this issue
Mar 26th 7:59pm
GetHuman-zuillkim shared this issue with friends on Facebook
Mar 26th 8:06pm
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Mar 26th 8:07pm