Now resolved

GetHuman-sarah_ak's Hacked or Disabled Accounts issue with Facebook from March 2019

3 views | 404097 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-sarah_ak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sarah_ak's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sarah_ak will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sarah_ak can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-sarah_ak may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sarah_ak's own words
Hi*Yesterday at about **pm (Australian EST) I was sending messenger messages to people and viewing Facebook - I was sending messages about a local tavern Easter raffle that our school P&C are running (I’m coordinating the roster of helpers and I’m P&C Treasurer), suddenly a message popped up up saying I needed to identify myself to Facebook. first I kept trying to send a couple of messenger messages but they failed. Then I think I googled what was happening. Then I followed procedure and sent photo. I thought I’d be instantly reinstated, but wasn’t. I changed my password, hoping that would word but it didn’t reinstate me. now some **hours later I don’t seem to be restored. I’m quite anxious about this as I am trying to organise the raffle and my kids sports*Please help me - thank you
Now resolved
How GetHuman-sarah_ak fixed the problem

We are waiting for GetHuman-sarah_ak to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarah_ak fixes it.
This email address isn't valid


Hacked or Disabled Accounts issue
Reported by GetHuman-sarah_ak
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 404097 others
0 customers following this


GetHuman-sarah_ak started working on this issue
Mar 26th, 2019 7:42pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers