Through marketplace on Facebook, I ordered an item. Received it but due to some issue r...

GetHuman-shallus's Report a Problem issue with Facebook from March 2019

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Through marketplace on Facebook, I ordered an item. Received it but due to some issue returned the same. But the seller didn't refund the payment. He keeps in saying that he will do it tomorrow. It's one month now, he is not even replying my messages. Don't have his contact number as we had a chat on FB messenger. Please help me to contact the seller, so that I can get my money back. Also some action should be taken against such people.
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Facebook

Report a Problem issue
Reported by GetHuman-shallus
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shallus started working on this issue
Mar 26th 7:27pm
GetHuman-shallus confirmed the issue is fixed. Hooray!
Mar 26th 7:31pm