Hi I have not been able to get into my Facebook for over a week now I bought a new cel...

GetHuman2599079's customer service issue with Facebook from March 2019

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The issue in GetHuman2599079's own words
Hi I have not been able to get into my Facebook for over a week now I bought a new cell phone and I forgot my password on my Facebook login and my email that I login to Facebook with has not worked for over six years now so I can’t reset my password that way because of the email not working so I don’t know how else to get into my Facebook that I’ve had for over eight years so I have a new email that I use just not to login to Facebook so please can you help me get back into my Facebook that I’ve had for over eight years with a new email or someway to get back in with this new phone please I really need to get back into and like I said I haven’t been able to for over a week my name is Bailey Holbrook and That’s what my Facebook is under as well thank you
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Facebook

Customer service issue
Reported by GetHuman2599079
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 404046 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2599079 started working on this issue
Mar 26th 7:17pm