Hi I have not been able to get into my Facebook for over a week now I bought a new cel...

GetHuman2599079's customer service issue with Facebook from March 2019

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The issue in GetHuman2599079's own words
Hi I have not been able to get into my Facebook for over a week now I bought a new cell phone and I forgot my password on my Facebook login and my email that I login to Facebook with has not worked for over six years now so I can’t reset my password that way because of the email not working so I don’t know how else to get into my Facebook that I’ve had for over eight years so I have a new email that I use just not to login to Facebook so please can you help me get back into my Facebook that I’ve had for over eight years with a new email or someway to get back in with this new phone please I really need to get back into and like I said I haven’t been able to for over a week my name is Bailey Holbrook and That’s what my Facebook is under as well thank you

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Facebook

Customer service issue
Reported by GetHuman2599079
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 404046 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2599079 started working on this issue
Mar 26th, 2019 7:17pm