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GetHuman2598996's Hacked or Disabled Accounts issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2598996's own words
a number of years ago I had a Facebook account but seldom used it. then I tried to log on the other day and, of course, had forgotten my password. the e-mail address I used (I*****@***.com) was no longer in service so I could not get an answer. so I assume I have an old account that i can no longer access. Anyway, my new e-mail address is I*****@***.com. thank you, Irene Taparauskas * *** ***-****.
GetHuman2598996 did not yet indicate what Facebook should do to make this right.
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Hacked or Disabled Accounts issue
Reported by GetHuman2598996
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Seen by 7 customers so far
Similar issue to 404017 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2598996 started working on this issue
Mar 26th 7:07pm
GetHuman2598996 confirmed the issue is fixed. Hooray!
Mar 29th 8:51pm
GetHuman2598996 indicated the issue is not fixed yet.
Mar 29th 8:51pm
GetHuman2598996 indicated the issue is not fixed yet.
Mar 29th 8:52pm