I lost my phone and was unable to login to my account due to not having my password on...
GetHuman2598685's Recover Account issue with Facebook from March 2019
7 views | 403951 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman2598685's own words
I lost my phone and was unable to login to my account due to not having my password on my new phone. I tried logging in via a PC and Facebook continued to send me a passcode through my phone number. Not having a phone at the time, I was unable to receive the passcode. I have now gotten a new phone, but my phone number is no longer associated with the account I am trying to access, which is very confusing as I find not change it. I used an email address through a third party provider, Beachbody to open the account. I tried to contact them to regain access to this email address but they closed they’re email services and cannot help me. I have a business page through this account as well as having the business account connected to my instagram. I have sent copies of my drivers license to Facebook upon request, I was hoping this would allow me access to my account again. Is there a way to get back in to my account?
GetHuman2598685 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2598685 fixed the problem
We are waiting for GetHuman2598685 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
GetHuman2598685 indicated the issue is not fixed yet.
Mar 29th, 2019 7:27pm
Paying Too Much for Cable?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.