I have recently sent in a copy of my ID because I was told that this would get me back...

GetHuman2598620's Recover Account issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2598620's own words
I have recently sent in a copy of my ID because I was told that this would get me back in to my account. Now when I try to log on to my Facebook it says that I can’t get in unless I have access to an email associated with my account and there is a random email on there there that does not belong to me. I never used an email for my Facebook. So I am alarmed now because I sent my ID in while someone else has access to my account with all of my information. I would really appreciate a response back and answer to resolving this issue. *Thank you, *Angel Austin
GetHuman2598620 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman2598620
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 403936 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2598620 started working on this issue
Mar 26th 6:23pm
GetHuman2598620 indicated the issue is not fixed yet.
Mar 29th 7:08pm