I have recently sent in a copy of my ID because I was told that this would get me back...

GetHuman2598620's Recover Account issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2598620's own words
I have recently sent in a copy of my ID because I was told that this would get me back in to my account. Now when I try to log on to my Facebook it says that I can’t get in unless I have access to an email associated with my account and there is a random email on there there that does not belong to me. I never used an email for my Facebook. So I am alarmed now because I sent my ID in while someone else has access to my account with all of my information. I would really appreciate a response back and answer to resolving this issue. *Thank you, *Angel Austin
GetHuman2598620 did not yet indicate what Facebook should do to make this right.
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Recover Account issue
Reported by GetHuman2598620
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 403936 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2598620 started working on this issue
Mar 26th 6:23pm
GetHuman2598620 indicated the issue is not fixed yet.
Mar 29th 7:08pm