Can't upload posts wit pictures on mobile app only website now

GetHuman-jbstiffl's Technical Support issue with Facebook from March 2019

6 views | 403816 similar | 0 following
Help with my Facebook issue
GetHuman-jbstiffl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jbstiffl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jbstiffl can let us know if they help or not.
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The issue in GetHuman-jbstiffl's own words
Upload a picture post to the news feed ... I cant upload picture posts to the news feed on the mobile app. It only allows me to on the actual facebook website. This issue just started last week when tried to upload a picture post to the news feed. Before that when I did post a picture I never had a problem. I have a Samsung Galaxy S*. I tried multiple times uninstalling and reinstalling the app, shutting phone off, and logging out. I'm about to delete my account. I don't anything disabled. All I did was update the app the other day but my fiancee who has iPhone has no issues and her app is updated.
Makes it pointless for me to have an account of I can only post words
I want to be able to upload posts wit pictures on the mobile app
I tried reinstalling the app, logging out, and shutting my phone off. I also tried the help center. All of this was done multiple times.
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Facebook

Facebook Mobile App
Technical Support issue
Reported by GetHuman-jbstiffl
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 403816 others
0 customers following this
Items needed
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Photo of Passport or Driver's License

Timeline

GetHuman-jbstiffl started working on this issue
Mar 26th, 2019 5:42pm
GetHuman-jbstiffl indicated the issue is not fixed yet.
Mar 26th, 2019 5:45pm
GetHuman-jbstiffl indicated the issue is not fixed yet.
Mar 29th, 2019 5:58pm

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