My account was hacked in past week I opened a new account under my phone number just a...

GetHuman2597365's Technical Support issue with Facebook from March 2019

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The issue in GetHuman2597365's own words
My account was hacked in past week I opened a new account under my phone number just a few days ago and now you've blocked that acoount now I got a couple messages out to earn my friends not to send money or gift cards isnt me on old account the new account has my picture i didnt open the last accoint i thought you did the picture on that account is of my breast you took picture from my gallery but cut off my head. New account has my face. I want the accoint i just opened because you wont let me have my origimal account because my email no longer exists it was live.com my phome number now is ***-***-**** Why dont you ask if we have changes phome numbers so we can keep out original accounts i had to change my phone number so you shut that account over a year ago i just came back and its been a pain in the *** I'm ** years old ******* i dont have time for games. Ive raised ** kids they are all over the world we talk on messanger and i cant contact them now. Please fix today ive sent my state ID couple days ago with my EBT food stamp cars photo that should be all the. Proof you need i thought i could talk to a real person Hate all this texting

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Facebook

Technical Support issue
Reported by GetHuman2597365
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 403504 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2597365 started working on this issue
Mar 26th, 2019 4:02pm
GetHuman2597365 indicated the issue is not fixed yet.
Mar 29th, 2019 5:45pm

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