Hello, I am a DJ*Producer out of Janesville, WI. My name is Cullen Wileman and my Artis...

GetHuman-cullenmw's Hacked or Disabled Accounts issue with Facebook from March 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cullenmw will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cullenmw can let us know if they help or not.
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Before contacting them, items GetHuman-cullenmw may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cullenmw's own words
Hello, I am a DJ*Producer out of Janesville, WI. My name is Cullen Wileman and my Artist name is Cullybear. I use Facebook to market my songs and I have several friends I send music to. When I was in the process of sending my song to friends*supporters I was logged out of my Facebook and told that my account had unusual activity so they needed to check my account. They sent me a text message code to confirm it was me and I submitted it back to them. And now this is where it gets weird, they asked me to send them a picture of myself to them and now I'm being made to wait until they check everything. My Facebook is down, my supporters*friends think I blocked them and I'm so pissed off because I have literally spent money advertising on Facebook and now they do this to me. If you can help me out in anyway I would be forever appreciative.

GetHuman-cullenmw did not yet indicate what Facebook should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman-cullenmw
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 71 customers so far
Similar issue to 403473 others
0 customers following this


GetHuman-cullenmw started working on this issue
Mar 26th, 2019 3:54pm